Privacy Policy — Heatcon Sensors

Heatcon Sensors (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website heatconsensors.com or contact us through phone, email, WhatsApp, or inquiry forms.

By using our website, you agree to the practices described in this policy.

a) Information You Provide Voluntarily

• Name, company name, and job title
• Email address and phone number
• Country / location
• Inquiry details, technical requirements, or project details
• Any documents or attachments you share with us

We collect this when you:

• Submit an inquiry form
• Contact us by phone, email, or WhatsApp
• Request quotations, product details, or support

b) Automatically Collected Data (Cookies & Analytics)
When you visit our website, we may automatically collect:

• IP address and browser type
• Device type and operating system
• Pages viewed and time spent
• Referring website or advertising source

Cookies help us improve performance, analyze traffic, and enhance user experience. You may disable cookies in your browser, though some features may not function properly.

We may use your personal information for:

• Responding to inquiries and providing quotations
• Processing orders and offering customer support
• Product recommendations based on your requirements
• Website improvement and analytics
• Marketing communications (where permitted)
• Fulfilling legal and regulatory obligations

We may use Google Ads, Google Analytics, and remarketing tools. These use cookies to:

• Display relevant ads based on your past visits
• Measure advertising performance
• Understand website usage

Google may show our ads on other websites you visit.

You can manage ad preferences here:
https://adssettings.google.com

We do not sell personal information.

We may share data only with:

• Internal teams and authorized employees
• Distributors, logistics providers, or service partners (when required to handle inquiries or orders)
• Legal authorities if required by law

We do not share your data for unrelated marketing activity.

We use reasonable technical and organizational safeguards to protect your data from:

• Unauthorized access
• Misuse or loss
• Alteration or disclosure

However, no internet-based system is completely secure.

As we serve customers worldwide, your information may be processed in India or other regions where we operate, in accordance with this Privacy Policy.

You may request:

• Access to the personal data we hold
• Correction of inaccurate details
• Deletion of your information (where legally applicable)
• Restriction or objection to certain processing

To exercise your rights, please contact us using the details below.

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

We may revise this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date.