Heatcon Sensors (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website heatconsensors.com or contact us through phone, email, WhatsApp, or inquiry forms.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
a) Information You Provide Voluntarily
Name, company name, and job title
Email address and phone number
Country / location
Inquiry details, technical requirements, or project details
Any documents or attachments you share with us
We collect this when you:
Submit an inquiry form
Contact us by phone, email, or WhatsApp
Request quotations, product details, or support
b) Automatically Collected Data (Cookies & Analytics)
When you visit our website, we may automatically collect:
IP address and browser type
Device type and operating system
Pages viewed and time spent
Referring website or advertising source
Cookies help us improve performance, analyze traffic, and enhance user experience.
You may disable cookies in your browser, though some features may not function properly.
2. How We Use Your Information
We may use your personal information for:
Responding to inquiries and providing quotations
Processing orders and offering customer support
Product recommendations based on your requirements
Website improvement and analytics
Marketing communications (where permitted)
Fulfilling legal and regulatory obligations
3. Google Ads, Cookies & Remarketing
We may use Google Ads, Google Analytics, and remarketing tools. These use cookies to:
Display relevant ads based on your past visits
Measure advertising performance
Understand website usage
Google may show our ads on other websites you visit.
You can manage ad preferences here:
https://adssettings.google.com
We do not sell personal information.
4. Sharing of Information
We may share data only with:
Internal teams and authorized employees
Distributors, logistics providers, or service partners (when required to handle inquiries or orders)
Legal authorities if required by law
We do not share your data for unrelated marketing activity.
5. Data Security
We use reasonable technical and organizational safeguards to protect your data from:
Unauthorized access
Misuse or loss
Alteration or disclosure
However, no internet-based system is completely secure.
6. International Users
As we serve customers worldwide, your information may be processed in India or other regions where we operate, in accordance with this Privacy Policy.
7. Your Rights
You may request:
Access to the personal data we hold
Correction of inaccurate details
Deletion of your information (where legally applicable)
Restriction or objection to certain processing
To exercise your rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
9. Changes to This Policy
We may revise this Privacy Policy periodically.
Updates will be posted on this page with a new “Last Updated” date.
